Dear customer!

Thank you for reading the below mentioned. What can you expect if you choose Lily Beauty? You can find my salon in the heart of Budapest on Erzsébet avenue under 20. By ringing the bell (no 7) walk through the courtyard where you can find my parlour on the left.

Taking a step into it on the left the hair salon and the toilets can be found, in the middle there is the waiting room and the manicure station while on the right it is me in the beauty salon.

Upon your entrance guest slippers are there for your comfort and also for serving sanitary causes. I am with one customer at the time devoting all my time to this one customer.

Before facials:

over a tea or coffee I always consult with my customers during which I ask them about their current health status in order to know if a particular treatment or drug should not be used in the case in question. We have a chat about what treatment it is what you are aiming for in order to achieve the best possible results. Once you have changed into the freshly washed clothes, which I give to every customer prior to treatments, and once you feel comfortable I examine the condition of your skin under a magnifying glass and only after this we decide on the most optimal treatment according to your skin type. During the facials soft, relaxing music is being played and the aroma of essential oils linger the room. I always pay maximum attention to making the temperature and the atmosphere of the room nice and suitable for the needs of the  customer.

Before the facial takes place I explain you its steps so as to be more successful in treating your skin at home. You are not left alone for long. In order to be able to relax at your best we tend to be quieter during your massage so that you can recharge your batteries in every possible way. Certain facials (those lasting 60 minutes or longer) contain a so called aromatherapeutic ritual which helps you rewind and relax completely. Upon the end of your facial I give you a card which contains all the necessary information such as the exact name of the treatment you have just received along with the name of the products recommended getting for later.

Before waxing:

Bikini wax/High Bikini wax

Hygiene of the intimate areas is of utmost importance and so I always use disposable vinyl gloves and wooden spatula.  I use italwax  premium quality wax which removes hair gently. If you happened to drop in on your way home from work you have the opportunity to refresh yourself with wet wipes in the bathroom. I can also provide you with panties made to be thrown away after use if you needed to. Prior to waxing I use a pre treatment gel and then talcum powder after which I do waxing. I use hair ingrown treatment spray and soothing aloe gel on the treated area which also gets oiled in the end. Please bear in mind not to get exposed to strong sunlight or not to go to a tanning parlour, swimming pool or sauna within 24 hours after waxing.

What am I expecting from you?

Reservations:

To ensure that your preffered treatment or therapist is available, we invite you to schedule your appointment in advance online or message!

Online booking: https://n402668.alteg.io/

Arrival:

Try to arrive on time or at least with time to spare. A good beautician’s day is fully booked to the minute. In case of late arrival I cannot extend the time of the treatment out of consideration for the next customer. Please note that in case of late arrival you will be charged the full amount of the service.

In case I cannot start at the agreed time, I can assure you I will not knock your treatment up. Providing you are the first customer of the day, you can be certain I will be waiting for you fully prepared.

Dialogue:

Nobody switches over their beautician without a good reason but for a mutually good relationship each side has to do. Be honest and confident about telling me what you do not like about your skin and what it is what you would like to change. I will be overjoyed if you can cooperate in treating your skin right.  Feel free to ask me for advice on how to treat your skin at home. During consultation time tell me if you have had any bad experience in connection with any previous type of treatment. I would also ask you to inform me about any allergies, sensitivity, possible pregnancy or if currently you are undergoing some kind of medical treatment. ( In case you have got herpes on your face  or you are ill, please let me know and I will look for a new appointment for you. Let us not jeopardise yours, mine or other people’s health by not telling me about it ).

At the end of your visit to Lily Beauty book your next appointment in advance. Trust me it is much more convenient and easier than having to make yourself squeeze in at the last  minute.

Cancellation Policy:

If you happen not to make it for an appointment,  try to cancel it as quickly as you can but at least 24 hours prior to it.

A lot of times a facial treatment is the equivalent of a wellness day.  Don’t forget that for us beauticians it is our job to pamper you and so we do it wholeheartedly. Every single cancelled occasion is loss of income for us. Because of late cancelation I am left with no customer and

That is why I am kindly asking you to stick to the following rules :

It can happen to anyone that they cannot turn up at their appointment due to some unexpected events. In case of this,  if you would like to modify or cancel your appointment please do so within 24 hours to the agreed time and so I can offer this time to someone else.

If someone does not bother to come to the appointment without having let me know of this,  I am afraid but I have to introduce that any cancelation less than 24 hours prior to scheduled arrival date results in 50% payment of the entire missed treatment.

In case somebody cancels their appointment without phoning in I am afraid I won’t be able to welcome them as my customer any more.

Payment:

Payments can be made by card or in cash. Prices are in Hungarian Forint.

Looking forward to seeing you in my beauty parlour.

Julianna Lily Horváth